Privacy Policy

1. Personal information we collect

When you visit the website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages or products you view, referring websites or search terms, and how you interact with the site. We call this automatically collected information “Device Information.”

We collect Device Information using:

• Cookies — data files placed on your device that often include an anonymous unique identifier.
• Log files — records of actions on the site, including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels — electronic files used to record how you browse the site.

When you make or attempt a purchase, we collect Order Information, including your name, billing and shipping address, payment information (such as credit card numbers processed by our payment provider), email address, and phone number.

In this Privacy Policy, “Personal Information” means both Device Information and Order Information.

2. How we use your personal information

We use Order Information to fulfill orders placed through the site, including processing payment, arranging delivery where applicable, and sending invoices or confirmations. We also use it to:

• Communicate with you about your booking;
• Screen orders for potential risk or fraud; and
• When in line with preferences you have shared, provide information or advertising related to our products or services.

We use Device Information to help screen for risk and fraud (in particular, your IP address) and to improve the site, for example by understanding how customers browse and assessing marketing campaigns.

3. Sharing your personal information

We share Personal Information with third parties that help us operate the site, as described above. For example, we may use Google Analytics to understand how customers use the site, and third-party processors for payments.

We may also share Personal Information to comply with applicable laws, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.

We do not sell, rent, or share mobile phone numbers with third parties or affiliates for marketing or promotional purposes. Mobile numbers collected for reservation-related calls or texts are used only to deliver those messages, to operate our messaging program, or when required by law. We may use a messaging provider (such as Twilio) solely to transmit messages you have opted in to receive.

5. Advertising

We may use Personal Information to provide advertisements or marketing we believe may interest you. You can learn more about targeted advertising from the Network Advertising Initiative, and opt out using:

• Facebook ads settings
• Google ads settings
• Microsoft Advertising opt-out

6. Data retention

When you place an order through the site, we keep Order Information for our records unless and until you ask us to delete it, subject to legal and accounting requirements.

7. Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. Contact us to exercise that right.

If you are a European resident, we process your information to fulfill contracts with you (for example, an order) or to pursue the legitimate business interests listed above. Your information may be transferred outside of Europe, including to Canada and the United States.

8. Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.